Call Us 01434 250232

Privacy Policy

This privacy policy tells you how Calvert Kielder uses any information that you give us when you use our website. Calvert Kielder is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website you can be sure that it will only be used in accordance with this policy.

We may change this policy by updating this page. You should check this policy from time to time to ensure that you are happy with any changes.

This policy will be displayed at

1) What we collect and where we collect it

Contact Calvert Kielder page

This page asks you for your name, email address, telephone number and a message. Once submitted it will confirm that your request has been sent.

2) What we will do with the information we collect

We will never share, sell or rent your personal information to third parties (unless we have your permission or are required by law to do so). We may use your personal information to send you offers, discounts and the latest information about Calvert Kielder.

If you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we hold on you is incorrect or incomplete, please contact us, we will promptly correct any information found to be incorrect.

We may use this information for internal record keeping and to customise the website according to your interests. From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

3) Security

We are committed to making sure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


4) Links to other websites

Our website may contain links to other websites that we think you will find interesting. However we have no control over any other websites where we have provided a link and therefore we can’t be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.

We can’t be held responsible for the content of external websites we link to, because we don’t produce, maintain or update them, we can’t change them but they can be changed without our knowledge or agreement.

Some of our external links might be to websites which offer commercial services, such as online purchases. The inclusion of a link to an external website should not be understood to be an endorsement of that website or the site’s owners, services, or products. 

5) How we use cookies

Cookies are small text files that are stored by your browser on your computer or mobile phone. They allow websites to store such things as user preferences, allowing them to respond to you as an individual. Websites can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages our visitors find useful and which they do not. A cookie in no way gives us access to your computer or any information about you, other than the data you explicitly choose to share with us.

You can find more information on the specific cookies we use below.

5a) Cookies List
This is a list of the main cookies used by this website and the reason we use them.

Cookie name Description Type/Length
PHPSESSID Contains an anonymous identifier used by the server to provide a continuous service, for example when switching between pages.

Expires when the browser is closed


5b) Third Party Cookies

We use a number of service providers who may set cookies on their respective websites in order to offer you the services that they are providing.

We also embed photos and video content in our web pages from other websites (e.g. YouTube). When you visit a page with content embedded from another website you may be presented with cookies from that website. You should check the relevant third party website for more information about those cookies.

Calvert Kielder also uses ‘share’ buttons to enable users of our website to share our pages with their friends on social network websites like Facebook, Twitter and Google +. These websites may set a cookie when you are also logged in to their service. Calvert Kielder has no control over these Third Party Cookies and you should check the relevant third party website for more information about these.

The table below gives more information about third party providers used by Calvert Kielder website, please refer to their individual privacy policies for how to opt out of their cookies.

Provider Description


Google Analytics

Google Analytics provides anonymous statistics on website usage. Cookies are used to track the source of a visitor, their session on the website (to associate multiple page views to one visit) and whether they are a new or returning visitor.


Add This

The Add This button provides social media sharing through a range of social networks. The Add This widget consists of a core group of session’s cookies for bookmarking and a whole other group of third party cookies. The third party cookies are generally used for target advertising and appear after a few page loads where the Add This widget appeared.



Twitter provides social media communication through When its profile widget is available on a web page, it will create unique id cookies on your computer. Cookies from Twitter do not store any Personally Identifiable Information (PII).


6) How to disable the use of cookies

You can choose to stop your web browser accepting cookies from one website or all websites, through built in cookie controls. If you do this you may find that some aspects of this website and others will stop altogether or stop working properly. (For example login facilities and shopping carts may stop working completely).

All modern browsers allow you to change your cookie settings. The following links provide details on how to do this in a range of popular web browsers:

Internet Explorer




If you would like to turn off third party cookies generated by advertisers, you can do this through the Your Online Choices website:

You can also do this via the advertisers’ trade body, the Network Advertising Initiative.

7) Links for more information

Information Commissioner’s Office

Wikipedia on Cookies

All About Cookies

Microsoft Cookies Guide