Dear guests, supporters and friends,
In response to Government guidelines we set out below the services we are currently able to offer and those we can’t.
Open To Respite Care Guests
We continue to welcome guests who need our care service at this difficult time. Our remote location and excellent facilities provide a perfect alternative to respite care in a city setting. All our systems and processes have been assessed to ensure they meet the requirements for dealing with Coronavirus.
Regular respite guests should note that our usual outdoor activities during the day will only be available in limited form.
By providing this service we also hope to ease the burden on carers and other health workers.
Closed for self catered and fully catered stays and day activities
Unfortunately we will not be able to offer our other services until further notice.
Our Main Office is Now Closed
Here at Calvert Kielder we take the safety of our staff and guests very seriously. Because of the current situation and to abide by social distancing measures our main office is currently unmanned. Should your call relate to our care service please call 01434 250232 and press 1 now, your call will be answered by our care team as soon as possible. Our care team may be unable to immediately answer your call as they may be providing support to our guests, please be patient. However, should your enquiry relateto anything other than care, then please email us at firstname.lastname@example.org or contact us via our social media sites or website. Thank you for your patience and understanding at this difficult time.